This article provides a complete, practical walkthrough of the Http Clockify Update Webhook n8n agent. It connects HTTP Request, Webhook across approximately 1 node(s). Expect a Intermediate setup in 15-45 minutes. One‑time purchase: €29.

What This Agent Does

This agent orchestrates a reliable automation between HTTP Request, Webhook, handling triggers, data enrichment, and delivery with guardrails for errors and rate limits.

It streamlines multi‑step processes that would otherwise require manual exports, spreadsheet cleanup, and repeated API requests. By centralizing logic in n8n, it reduces context switching, lowers error rates, and ensures consistent results across teams.

Typical outcomes include faster lead handoffs, automated notifications, accurate data synchronization, and better visibility via execution logs and optional Slack/Email alerts.

How It Works

The workflow uses standard n8n building blocks like Webhook or Schedule triggers, HTTP Request for API calls, and control nodes (IF, Merge, Set) to validate inputs, branch on conditions, and format outputs. Retries and timeouts improve resilience, while credentials keep secrets safe.

Third‑Party Integrations

• HTTP Request
• Webhook

Import and Use in n8n

1. Open n8n and create a new workflow or collection.
2. Choose Import from File or Paste JSON.
3. Paste the JSON below, then click Import.
4. Show n8n JSON

   Title:  
   Automating Ticket Status Sync Between Syncro and Clockify with n8n
   
   Meta Description:  
   Discover how to use n8n to automate project visibility in Clockify based on ticket status updates from Syncro. Boost time tracking accuracy and streamline workflows effortlessly.
   
   Keywords:  
   n8n automation, Syncro integration, Clockify API, time tracking automation, project management, no-code automation, Syncro tickets, Clockify projects, webhook automation, workflow automation
   
   Third-Party APIs Used:
   
   - Syncro (via incoming Webhook POST request)
   - Clockify API (for project search and updates)
   
   Article:
   
   Automating Ticket Status Sync Between Syncro and Clockify with n8n
   
   As teams increasingly depend on multiple apps for ticketing and time tracking, maintaining workflow consistency becomes critical. One common challenge faced by IT service providers and support desks is ensuring time tracking platforms reflect ticket status changes in real-time. If a support ticket is marked as resolved in the helpdesk software but the corresponding project in the time tracking app remains active or public, it can lead to confusion and billing inaccuracies.
   
   In this solution, we explore how to use n8n, a powerful open-source workflow automation tool, to automatically update a project’s visibility in Clockify based on a ticket status change in Syncro—a popular PSA and RMM platform. The result is a seamless automation that helps keep your time tracking system organized and up to date.
   
   Understanding the Workflow
   
   The n8n workflow titled "Syncro Status Update Clockify" is designed to listen for ticket status updates from Syncro and reflect those changes in Clockify by archiving or unarchiving the relevant project based on the ticket's current status.
   
   Let’s walk through how this automation works:
   
   1. Webhook Listener from Syncro
   
   The workflow begins with a Webhook node. Syncro sends a POST request to this webhook whenever a ticket’s status changes. The webhook captures various attributes from the request body, such as:
   - Ticket number
   - Ticket ID
   - Customer name
   - Status (e.g., "Resolved" or "In Progress")
   
   These attributes are crucial for constructing the dynamic project name used to search for the corresponding entry in Clockify.
   
   2. Decision Logic Based on Ticket Status
   
   Next, the workflow uses an IF node to determine how to handle the project in Clockify:
   - If the ticket is NOT “Resolved,” it will attempt to unarchive the matching Clockify project and set it to public.
   - If the ticket IS “Resolved,” then the project will be archived to reflect that no further time tracking is needed.
   
   This bifurcation keeps project activity aligned with real-time ticket status.
   
   3. Getting the Right Project in Clockify
   
   To locate the correct Clockify project, the workflow uses the Clockify node with a "getAll" operation. It dynamically constructs the project name based on the ticket’s number, customer name, and ID to ensure a unique match. Two separate Clockify nodes are used—one to find archived projects, and the other to find active ones—depending on the resolution logic.
   
   Example format:
   Ticket #12345 - Acme Corp [987654]
   
   4. Updating the Clockify Project Attributes
   
   Once the project is located, the workflow proceeds with an HTTP Request node that communicates directly with the Clockify API. The method used is PUT, targeting the specific project URL. Depending on the status condition evaluated earlier, the following actions are taken:
   - If unresolved, the project is updated to be active (archived: false) and public.
   - If resolved, the project is archived (archived: true) and remains public.
   
   The necessary authentication is handled using an API key stored in the n8n credentials as “Clockify API.”
   
   Why This Matters
   
   In environments where time logging is crucial for invoicing or team accountability, having outdated or incorrect data in Clockify can lead to billing errors or skewed performance assessment. By automating the archival status of projects based on ticket resolution, organizations can:
   - Reduce manual work and human error
   - Keep project listings clean and focused
   - Ensure accurate time reporting and billing
   - Improve project visibility control (e.g., making the project public if it's active)
   
   Benefits of Using n8n
   
   n8n’s flexibility allows for integration with hundreds of different services, and its low-code interface makes it approachable for both technical and non-technical users. In this particular use case, n8n acts as a middleware engine that bridges two different systems—Syncro and Clockify—without requiring any custom software development.
   
   Additionally, this workflow is scalable and adaptable. For example, you could easily extend it to:
   - Send Slack or email notifications upon resolution
   - Trigger invoice generation from a third-party accounting tool
   - Log ticket closure in a separate team dashboard
   
   Conclusion
   
   This n8n-powered integration between Syncro and Clockify offers a practical and efficient way to synchronize ticket resolution status with your time tracking record-keeping. By automating this key aspect of your IT operations, you not only save time but also improve accuracy, visibility, and reliability—key components for any high-performing tech team.
   
   If you're already using Syncro for ticketing and Clockify for time tracking, setting up this workflow with n8n could be a game-changer.
   
   Stay organized. Stay automated.
   
   —  
   If you're ready to deploy this workflow or want to customize it further, download the workflow JSON, plug it into your n8n instance, add your Clockify credentials, and configure Syncro's webhook—you're done!

5. Set credentials for each API node (keys, OAuth) in Credentials.
6. Run a test via Execute Workflow. Inspect Run Data, then adjust parameters.
7. Enable the workflow to run on schedule, webhook, or triggers as configured.

Tips: keep secrets in credentials, add retries and timeouts on HTTP nodes, implement error notifications, and paginate large API fetches.

Validation: use IF/Code nodes to sanitize inputs and guard against empty payloads.

Why Automate This with AI Agents

AI‑assisted automations offload repetitive, error‑prone tasks to a predictable workflow. Instead of manual copy‑paste and ad‑hoc scripts, your team gets a governed pipeline with versioned state, auditability, and observable runs.

n8n’s node graph makes data flow transparent while AI‑powered enrichment (classification, extraction, summarization) boosts throughput and consistency. Teams reclaim time, reduce operational costs, and standardize best practices without sacrificing flexibility.

Compared to one‑off integrations, an AI agent is easier to extend: swap APIs, add filters, or bolt on notifications without rewriting everything. You get reliability, control, and a faster path from idea to production.

Best Practices

• Credentials: restrict scopes and rotate tokens regularly.
• Resilience: configure retries, timeouts, and backoff for API nodes.
• Data Quality: validate inputs; normalize fields early to reduce downstream branching.
• Performance: batch records and paginate for large datasets.
• Observability: add failure alerts (Email/Slack) and persistent logs for auditing.
• Security: avoid sensitive data in logs; use environment variables and n8n credentials.

FAQs

Can I swap integrations later? Yes. Replace or add nodes and re‑map fields without rebuilding the whole flow.

How do I monitor failures? Use Execution logs and add notifications on the Error Trigger path.

Does it scale? Use queues, batching, and sub‑workflows to split responsibilities and control load.

Is my data safe? Keep secrets in Credentials, restrict token scopes, and review access logs.