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Privacy Policy

Last updated: September 03, 2025

At AI Agents Marketplace, we take your privacy seriously.

This policy explains how we collect, use, and protect your personal information when you use our platform for purchasing AI automation workflows.

1. Information We Collect

Personal Information

When you make a purchase or contact us for consultancy services, we collect:

  • Contact Information: Name, email address
  • Payment Information: Billing details processed securely through Stripe
  • Communication Records: Messages sent through our contact forms or support channels

Automatically Collected Information

When you browse our website, we automatically collect:

  • Usage Data: Pages visited, time spent, click patterns
  • Device Information: Browser type, operating system, IP address
  • Cookies: Small files stored on your device to improve your experience

2. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

  • Process your purchases of AI automation workflows
  • Deliver purchased digital products via secure download links
  • Provide consultancy services and support
  • Send purchase confirmations and download instructions

Communication

  • Respond to your inquiries and support requests
  • Provide free consultancy sessions for automation projects
  • Send important service updates and security notifications

Platform Improvement

  • Analyze usage patterns to improve our website and services
  • Develop new features and automation solutions
  • Ensure platform security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your data in these limited circumstances:

Service Providers

  • Stripe: Secure payment processing (they have their own privacy policy)
  • Email Services: Sending purchase confirmations and support communications
  • Hosting Providers: Secure website hosting and data storage

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All sensitive data is encrypted in transit and at rest
  • Secure Payment Processing: We use Stripe's PCI-compliant payment processing
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Security Audits: Ongoing monitoring and security updates

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access & Portability

Request a copy of the personal data we hold about you

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data (subject to legal obligations)

Objection

Object to certain processing of your personal data

To exercise these rights, please contact us at pomirleanu.florentin@gmail.com

6. Cookies Policy

We use cookies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality, including:

  • Session management and user authentication
  • Shopping cart functionality
  • Security features

Analytics Cookies

Help us understand how visitors use our site (anonymized data):

  • Page views and user flow analysis
  • Performance optimization
  • Feature usage statistics

You can control cookies through your browser settings, but disabling essential cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Purchase Records: 7 years for tax and legal compliance
  • Account Information: Until account deletion or 3 years of inactivity
  • Support Communications: 2 years for service improvement
  • Analytics Data: 26 months in anonymized form

8. International Transfers

Your information may be processed in countries outside your residence. We ensure appropriate safeguards through:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it promptly.

10. Updates to This Policy

We may update this privacy policy from time to time. When we do:

  • We'll update the "Last updated" date at the top of this page
  • For significant changes, we'll notify you via email
  • Continued use of our services constitutes acceptance of changes

11. Contact Information

Questions About This Policy?

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: pomirleanu.florentin@gmail.com

Support: pomirleanu.florentin@gmail.com

Response Time: We aim to respond within 48 hours

This privacy policy is effective as of September 03, 2025 and applies to all information collected by AI Agents Marketplace.