This article provides a complete, practical walkthrough of the Webhook Slack Update Webhook n8n agent. It connects HTTP Request, Webhook across approximately 1 node(s). Expect a Intermediate setup in 15-45 minutes. One‑time purchase: €29.

What This Agent Does

This agent orchestrates a reliable automation between HTTP Request, Webhook, handling triggers, data enrichment, and delivery with guardrails for errors and rate limits.

It streamlines multi‑step processes that would otherwise require manual exports, spreadsheet cleanup, and repeated API requests. By centralizing logic in n8n, it reduces context switching, lowers error rates, and ensures consistent results across teams.

Typical outcomes include faster lead handoffs, automated notifications, accurate data synchronization, and better visibility via execution logs and optional Slack/Email alerts.

How It Works

The workflow uses standard n8n building blocks like Webhook or Schedule triggers, HTTP Request for API calls, and control nodes (IF, Merge, Set) to validate inputs, branch on conditions, and format outputs. Retries and timeouts improve resilience, while credentials keep secrets safe.

Third‑Party Integrations

• HTTP Request
• Webhook

Import and Use in n8n

1. Open n8n and create a new workflow or collection.
2. Choose Import from File or Paste JSON.
3. Paste the JSON below, then click Import.
4. Show n8n JSON

   Title:
   Automate Notifications from TwentyCRM with n8n: Real-Time Updates to Slack & Email
   
   Meta Description:
   Learn how to use n8n to capture TwentyCRM event data, log it in Google Sheets, and send real-time notifications via Slack and Gmail based on event type. Perfect for staying informed and organized.
   
   Keywords:
   n8n workflow, TwentyCRM automation, Slack notification, email alert, Google Sheets logging, event-based automation, CRM webhook, real-time updates, no-code workflows, CRM integration
   
   Third-Party APIs Used:
   
   1. TwentyCRM (via Webhook trigger)
   2. Google Sheets (Google Workspace API)
   3. Gmail (Google API - Gmail Send)
   4. Slack (Slack Webhooks/API)
   
   Article:
   
   Stay Updated with CRM Events Using n8n and TwentyCRM Automation
   
   In today’s fast-paced business ecosystem, real-time updates are essential. Whether you're tracking customer interactions, new leads, or deletions in your CRM, missing key updates can cost you vital opportunities. But what if you could automate your alerts and funnel updates directly to your preferred messaging platform? With this handy n8n workflow, you can now receive real-time notifications from TwentyCRM — right into Slack or Gmail — with full event logging in Google Sheets.
   
   In this guide, we’ll break down how this workflow works, what it does, and how you can use it to supercharge your CRM operations.
   
   What Does This n8n Workflow Do?
   
   This workflow is designed to automate the process of receiving event-triggered updates from TwentyCRM. Here's how it works at a high level:
   
   1. A webhook captures new events from TwentyCRM.
   2. The workflow filters and extracts key information from the incoming data.
   3. Each event is logged into a Google Sheet for recordkeeping.
   4. Based on the type of event (e.g., create, update, delete), it sends notifications through a designated channel.
      - If the event is a deletion, it sends a nicely formatted email via Gmail.
      - For all other events, it sends a Slack message to a specified channel.
   
   Let’s break it down step by step.
   
   Step 1: Capture Events via Webhook
   
   The workflow begins with an n8n Webhook node ("on new twentycrm event"). A POST request is sent from TwentyCRM whenever a specified event occurs, such as a record being created, updated, or deleted.
   
   To enable this integration, you must paste the n8n-generated webhook URL into TwentyCRM's webhook configuration. This tells TwentyCRM where to send its event payloads.
   
   Step 2: Filter and Extract Important Data
   
   Once triggered, the "filter required data #eventType mandatory" node processes the incoming data. Here, key details are extracted from the payload, such as:
   
   - eventName (e.g., record.create, record.delete)
   - objectMetadata.id
   - objectMetadata.nameSingular
   - record.id
   - record.__typename
   
   This step ensures only relevant, structured data continues down the flow. As noted in the Sticky Note, including eventType is mandatory for functional reasons.
   
   Step 3: Google Sheets Logging
   
   Every single event — regardless of type — is logged into a designated Google Sheet via the "events log" node. This provides a useful historical record and audit trail. Each row in the worksheet corresponds to a single event occurrence.
   
   The modular design means you can adapt or enhance this log for advanced analytics or dashboards later.
   
   Step 4: Event-Type Evaluation for Message Routing
   
   Now comes the intelligent part. The "message channel evaluation" node checks the type of event and routes the message accordingly. Specifically, it splits the event name to evaluate the action, such as:
   
   - "create"
   - "update"
   - "delete"
   
   If the event type is determined to be "delete", the flow sends a message via Gmail. For all other types, Slack is used.
   
   Step 5: Send Notifications
   
   Depending on the result of the evaluation:
   
   - For Delete Events: A well-formatted HTML email is sent from Gmail, outlining the deleted record’s details (object ID and record ID). This ensures important deletions are noticed and reviewed properly.
   - For All Other Events: A Slack message is triggered, which includes the event name (e.g., record.create), object ID, and record ID. It's a concise yet informative notification fit for fast-moving teams.
   
   Why Use This Workflow?
   
   This setup offers a seamless bridge between CRM activity and team awareness. Without any custom code, you’re able to:
   
   - Stay promptly informed about CRM events.
   - Use Slack for daily collaborative alerts.
   - Escalate critical events like deletions via email.
   - Maintain a log of all events for compliance and analysis.
   
   Expandability and Customization
   
   One of the best parts about building something like this in n8n is how easy it is to customize or extend.
   
   Want SMS alerts instead of Slack for sensitive updates? Just integrate Twilio or Telegram instead.
   Need to enrich the data with customer profiles? Add an API call to your data warehouse.
   Require different logic for different event types? Use additional IF nodes for more granular routing.
   
   Conclusion
   
   This n8n workflow provides a robust, low-code solution for managing CRM notifications using TwentyCRM. By splitting the flow based on event types, logging every activity, and directly communicating alerts via Slack or Gmail, it keeps your teams aligned and informed without having to constantly check the CRM dashboard.
   
   Whether you're a small business trying to streamline operations or an enterprise looking to scale workflow automation, this setup helps keep everyone on the same page — automatically.
   
   Try it yourself and give your CRM events the attention they deserve!
   
   Stay tuned for more tutorials and integrations to level up your automation game with n8n.
   
   — End of Article —

5. Set credentials for each API node (keys, OAuth) in Credentials.
6. Run a test via Execute Workflow. Inspect Run Data, then adjust parameters.
7. Enable the workflow to run on schedule, webhook, or triggers as configured.

Tips: keep secrets in credentials, add retries and timeouts on HTTP nodes, implement error notifications, and paginate large API fetches.

Validation: use IF/Code nodes to sanitize inputs and guard against empty payloads.

Why Automate This with AI Agents

AI‑assisted automations offload repetitive, error‑prone tasks to a predictable workflow. Instead of manual copy‑paste and ad‑hoc scripts, your team gets a governed pipeline with versioned state, auditability, and observable runs.

n8n’s node graph makes data flow transparent while AI‑powered enrichment (classification, extraction, summarization) boosts throughput and consistency. Teams reclaim time, reduce operational costs, and standardize best practices without sacrificing flexibility.

Compared to one‑off integrations, an AI agent is easier to extend: swap APIs, add filters, or bolt on notifications without rewriting everything. You get reliability, control, and a faster path from idea to production.

Best Practices

• Credentials: restrict scopes and rotate tokens regularly.
• Resilience: configure retries, timeouts, and backoff for API nodes.
• Data Quality: validate inputs; normalize fields early to reduce downstream branching.
• Performance: batch records and paginate for large datasets.
• Observability: add failure alerts (Email/Slack) and persistent logs for auditing.
• Security: avoid sensitive data in logs; use environment variables and n8n credentials.

FAQs

Can I swap integrations later? Yes. Replace or add nodes and re‑map fields without rebuilding the whole flow.

How do I monitor failures? Use Execution logs and add notifications on the Error Trigger path.

Does it scale? Use queues, batching, and sub‑workflows to split responsibilities and control load.

Is my data safe? Keep secrets in Credentials, restrict token scopes, and review access logs.