This article provides a complete, practical walkthrough of the Telegram Redis Create Webhook n8n agent. It connects HTTP Request, Webhook across approximately 1 node(s). Expect a Intermediate setup in 15-45 minutes. One‑time purchase: €29.

What This Agent Does

This agent orchestrates a reliable automation between HTTP Request, Webhook, handling triggers, data enrichment, and delivery with guardrails for errors and rate limits.

It streamlines multi‑step processes that would otherwise require manual exports, spreadsheet cleanup, and repeated API requests. By centralizing logic in n8n, it reduces context switching, lowers error rates, and ensures consistent results across teams.

Typical outcomes include faster lead handoffs, automated notifications, accurate data synchronization, and better visibility via execution logs and optional Slack/Email alerts.

How It Works

The workflow uses standard n8n building blocks like Webhook or Schedule triggers, HTTP Request for API calls, and control nodes (IF, Merge, Set) to validate inputs, branch on conditions, and format outputs. Retries and timeouts improve resilience, while credentials keep secrets safe.

Third‑Party Integrations

• HTTP Request
• Webhook

Import and Use in n8n

1. Open n8n and create a new workflow or collection.
2. Choose Import from File or Paste JSON.
3. Paste the JSON below, then click Import.
4. Show n8n JSON

   Title:
   AI-Powered Telegram Surveys: Building a Smart Conversational Feedback Bot with n8n, Google Sheets, Redis & GPT
   
   Meta Description:
   Learn how to build an intelligent survey chatbot on Telegram using n8n with Google Sheets, Redis, and OpenAI's GPT-4. This workflow collects rich user insights through smart follow-up questions and stores them in real time for analysis.
   
   Keywords:
   n8n workflow, survey bot, Telegram chatbot, AI survey assistant, GPT-4 chatbot, Google Sheets automation, Redis session management, OpenAI GPT integration, Telegram bot commands, automated surveys, text classifier, follow-up questions, conversational AI surveys
   
   Third-party APIs Used:
   
   1. Telegram Bot API
   2. Google Sheets API (via Google Sheets OAuth2)
   3. Redis (via Redis n8n node - could use tools like Upstash or local Redis instance)
   4. OpenAI API (GPT model: gpt-4o-mini)
   5. LangChain (via n8n LangChain Chat Agent, Memory, Text Classifier modules)
   
   —
   
   Article:
   Harnessing AI to Run Conversational Surveys Using n8n and Telegram
   
   In a world where understanding your customer is mission-critical, traditional surveys often fall short in uncovering real human insights. What if your survey could be a two-way conversation that adapts in real-time, explores responses deeply, and improves the user experience?
   
   Thanks to the powerful combination of n8n, Telegram, Redis, Google Sheets, and OpenAI's GPT models, that vision is now a reality.
   
   This article explores an advanced chatbot survey system powered by an n8n workflow, which transforms static questions into dynamic chats driven by artificial intelligence. The workflow is built to run on Telegram, pulling questions from a Google Sheet, directing state with Redis, and employing GPT to probe user responses intelligently—creating a seamless, human-like feedback experience.
   
   🧠 What Does the Workflow Do?
   
   The n8n template orchestrates a fully automated AI-powered survey using Telegram. Here’s how it works:
   
   - 🧵 Conversation Starts: The user sends a simple command like /start or /next on Telegram.
   - 📑 Questions from a Dynamic Source: Survey questions are fetched from Google Sheets.
   - 📍 State Management: Redis keeps track of each user’s progress through the questions.
   - 🤖 Smart Follow-Ups: Based on the user's responses, the system either proceeds to the next question or routes the answer through OpenAI’s GPT-based conversational agent to ask deeper follow-up questions.
   - 📊 Data Logging: Every user input and AI-generated follow-up is recorded in the Google Sheet row corresponding to that user.
   - ✅ Completion Acknowledgment: Once all questions are answered, the bot thanks the user and allows for a survey restart.
   
   💬 Using Commands to Guide the Journey
   
   The chatbot supports basic commands to provide some control to the user. The main ones are:
   
   - /start: Initializes a new survey session and greets the user.
   - /next: Skips to the next survey question manually.
   - /reset: Resets conversational memory (though in this template, it resets per question automatically).
   
   This command structure ensures a guided user journey rather than a free-form, unpredictable agent, ideal when you require structured data collection.
   
   🛠️ Behind the Scenes: How It Works
   
   1. Telegram Integration (Frontend)
   Using the Telegram Trigger and Telegram Send nodes in n8n, the bot listens for incoming messages and sends replies in real-time. These nodes use preconfigured Telegram credentials for secure communication.
   
   2. Google Sheets (Survey Questions & Data Storage)
   A Google Sheet acts as both the question bank and user response log. One column holds user IDs, while other columns correspond to each survey question. Responses are appended or updated using Google Sheets API calls.
   
   3. Redis (State Management)
   Every user’s session is tracked in Redis. Each user has a unique key like survey_user_123456 that stores:
   - current_question_idx: Which question they’re answering
   - session timestamps
   - the AI’s chat history (for memory-aware GPT completion)
   
   Redis ensures fast lookups and updates during the real-time chat experience.
   
   4. OpenAI + LangChain (AI Intelligence)
   The real magic happens with n8n’s LangChain-based GPT integration, specifically:
   
   - LangChain Agent Node (Interview Agent1): Processes user answers and asks creative follow-ups.
   - Memory Manager & Redis-backed Chat Memory: Resets or maintains GPT's conversational context per question.
   - Text Classifier: Determines whether the user’s response warrants a follow-up.
   
   For closed-ended answers (like “yes” or “5 out of 10”), the classifier skips follow-ups. For thoughtful, open responses, GPT continues the conversation.
   
   ✔️ Elegant Extras:
   - Memory Reset Between Questions: To prevent context from leaking between unrelated survey items, each question resets AI memory. This gives the agent a blank slate to analyze only the response to the current question.
   - Auto Survey Completion: The system detects when all questions have been answered and completes the session with a final message.
   
   🎯 Why This Approach Is Game-Changing
   
   This AI-enhanced survey bot offers numerous benefits:
   - Deeper insight through GPT-led follow-up questions
   - Real-time conversational flow that mimics live interviews
   - Structured yet dynamic logic for better data quality
   - Scalable and low-cost—run it on any Telegram bot
   - Fully auditable with all activity saved in Google Sheets
   
   This is especially useful for:
   - Product feedback collection
   - Customer experience research
   - Post-sale surveys
   - User testing and usability feedback
   - Personalized onboarding
   
   📦 Try It Yourself
   
   To get your own version working:
   - Set up a Telegram bot (see n8n docs)
   - Create your survey in Google Sheets
   - Plug in your Google Sheets API credentials
   - Connect Redis (use local or Upstash’s free account)
   - Import this workflow into your n8n instance
   - Deploy and share your Telegram bot link!
   
   Want to use WhatsApp instead? Swap out the Telegram nodes with WhatsApp-compatible nodes, and you’re good to go!
   
   💡 Final Thought
   
   Incorporating GPT and LangChain into customer surveys via n8n unlocks a powerful new interaction model—one that’s adaptive, intelligent, and increasingly human. It's more than automation; it's conversation at scale.
   
   Ready to reimagine your surveys? Your future feedback loop starts here.
   
   Explore the community or join the n8n Discord to see what others are building!

5. Set credentials for each API node (keys, OAuth) in Credentials.
6. Run a test via Execute Workflow. Inspect Run Data, then adjust parameters.
7. Enable the workflow to run on schedule, webhook, or triggers as configured.

Tips: keep secrets in credentials, add retries and timeouts on HTTP nodes, implement error notifications, and paginate large API fetches.

Validation: use IF/Code nodes to sanitize inputs and guard against empty payloads.

Why Automate This with AI Agents

AI‑assisted automations offload repetitive, error‑prone tasks to a predictable workflow. Instead of manual copy‑paste and ad‑hoc scripts, your team gets a governed pipeline with versioned state, auditability, and observable runs.

n8n’s node graph makes data flow transparent while AI‑powered enrichment (classification, extraction, summarization) boosts throughput and consistency. Teams reclaim time, reduce operational costs, and standardize best practices without sacrificing flexibility.

Compared to one‑off integrations, an AI agent is easier to extend: swap APIs, add filters, or bolt on notifications without rewriting everything. You get reliability, control, and a faster path from idea to production.

Best Practices

• Credentials: restrict scopes and rotate tokens regularly.
• Resilience: configure retries, timeouts, and backoff for API nodes.
• Data Quality: validate inputs; normalize fields early to reduce downstream branching.
• Performance: batch records and paginate for large datasets.
• Observability: add failure alerts (Email/Slack) and persistent logs for auditing.
• Security: avoid sensitive data in logs; use environment variables and n8n credentials.

FAQs

Can I swap integrations later? Yes. Replace or add nodes and re‑map fields without rebuilding the whole flow.

How do I monitor failures? Use Execution logs and add notifications on the Error Trigger path.

Does it scale? Use queues, batching, and sub‑workflows to split responsibilities and control load.

Is my data safe? Keep secrets in Credentials, restrict token scopes, and review access logs.